CCA System | FAQsLabel

Resources

1. How do I design/define a new form?

Download the CCA Desktop App and use the examples giving in the walkthroughs here, here and here to design a new form according to your specifications. See here for the type of inputs a form can have.

2. How do I upload a new form?

Click on the following: Manage Forms -> Upload Form. Drop the files to upload and click the Upload button. Note that if the form being uploaded is not properly defined it will be rejected.

3. How do I view uploaded forms?

Click on the following: Manage Forms-> View Forms. Click on the View button. The returned result set will show all the forms currently associated with the account, including the upload date, status of the forms and the number of submissions for each form. If a form mandates that its submissions are encrypted, a locked padlock will be displayed beside it. See this example for more information on submission encryption.

4. How do I view the number of submissions a form has?

Follow the instructions of the FAQ 3 above to retrieve this information.

5. How do I download form submissions?

Click on the following: Manage Forms -> Download Forms. Click on the Get Forms button. The returned result set will show all the forms currently associated with the account. Forms that have submissions will have their download JSON or Excel buttons enabled. Note that submissions will have to be downloaded in the JSON format and converted to Excel offline using the CCA Desktop app. To download only a subset of a form submissions follow this example.

6. How do I suspend a form?

Click on the following: Manage Forms -> Suspend Forms. Click on the Get Active Forms button. In the result set returned, check the forms to be suspended. Click on the Suspend Forms button to suspend the selected forms.

7. How do I resume a form?

Click on the following: Manage Forms -> Resume Forms. Click on the Get Suspended Forms button. In the result set returned, check the forms to be resumed. Click on the Resume Forms button to resume the selected forms.

8. How do I delete all submissions of a form?

Click on the following: Manage Forms -> Resume Forms. Click on the Get Suspended Forms button. In the result set returned, check the forms to be resumed. Click on the Resume Forms button to resume the selected forms.

8. How do I delete all submissions of a form?

Click on the following: Manage Forms -> Delete Forms. Click on the Get Forms button. In the result set returned click the ‘Delete’ button under the Form Submissions Column of the form in question. Note that deleted submissions can never be retrieved. See FAQ 8 here on how to delete only a subset of form submissions.

9. How do I delete a form?

Click on the following: Manage Forms -> Delete Forms. Click on the Get Forms button. In the result set returned, check the forms to be deleted. Click on the Delete Forms button to delete the selected forms. Note that deleting a form automatically deletes all its submissions as well. This action is irreversible.

10. How do I assign a form to a team?

Click on the following: Manage Teams-> Associate Forms. Select the team from the dropdown box. Then click on the Get Active Forms button. In the result set returned, check the forms to be associated with the selected team. Click on the Add Forms to Team button to associate selected forms with the team. Look at the FAQs relating to how teams are created here.

11. How do I view forms assigned to a team?

Click on the following: Manage Teams -> View Teams. Click on the View button. The returned results will show team names and the number of users and forms associated with each team. Click on these number to view the team members or form names associated with a team.

12. How do I remove a form from a team?

Click on the following: Manage Teams -> Dissociate Forms. Select the team from the dropdown box. Then click on the Get Team Forms button. In the result set returned, check the forms that are to be removed from the selected team. Click on the Remove from Team button to dissociate these forms from the team.